> ## Documentation Index
> Fetch the complete documentation index at: https://docs.tailoredd.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Request review update

> Send a follow-up email asking the original reviewer to update or expand their review.

`POST {BASE_URL}/admin/reviews/{reviewId}/request-update`

<Warning>Growth/Enterprise only — returns `403 PLAN_UPGRADE_REQUIRED` on Standard.</Warning>

## Merchant policies

| Policy                | Default | Options                   |
| --------------------- | ------- | ------------------------- |
| `minAgeDays`          | 7       | 7, 14, 21, 28, 35, 42, 49 |
| `maxUpdatesPerReview` | 1       | —                         |

## Error codes

| Code                  | When                              |
| --------------------- | --------------------------------- |
| `TOO_SOON`            | Review younger than `minAgeDays`. |
| `MAX_UPDATES_REACHED` | Hit `maxUpdatesPerReview` limit.  |
| `ALREADY_PENDING`     | Update request already in flight. |


## OpenAPI

````yaml openapi.yaml POST /admin/reviews/{reviewId}/request-update
openapi: 3.0.0
info:
  title: ReviewFlow API
  description: >-
    ReviewFlow is a fully managed ratings, reviews, and UGC platform by
    Tailoredd. This API covers batch reviews, product reviews, Q&A, media
    management, webhooks, tokens, analytics, incentives, and CSV export
    endpoints.
  version: 2.3.0
servers:
  - url: https://cdn.tailoredd.com/apiV2
    description: Production Gen 2 API front door
security: []
tags:
  - name: Batch Reviews
    description: Fetch rating summaries for multiple products in a single request.
  - name: Webhooks
    description: Receive post-purchase order events to trigger review request flows.
  - name: Tokens
    description: Validate and revoke review request tokens sent to customers.
  - name: CSV Export
    description: Asynchronous export of reviews or questions as CSV files.
  - name: Health
    description: Service availability and version check.
  - name: Cloudinary Media
    description: Upload, retrieve, and delete media assets attached to reviews.
  - name: Reviews & Ratings
    description: Create, read, moderate, and interact with product reviews.
  - name: Featured Reviews
    description: Feature or unfeature reviews for prominent display.
  - name: Questions & Answers
    description: Product Q&A with moderation and merchant answers.
  - name: Admin Dashboard
    description: Admin analytics and dashboard aggregation endpoints.
  - name: Custom Attributes (Growth+/Enterprise)
    description: Manage custom review form attributes like fit, quality, etc.
  - name: Incentive Claims
    description: Track and fulfill review incentive coupon claims.
  - name: Sentiment Analysis
    description: Filter reviews by NLP-derived sentiment labels.
  - name: Google Shopping Feed
    description: Generate and check eligibility for Google product reviews XML feed.
paths:
  /admin/reviews/{reviewId}/request-update:
    post:
      tags:
        - Reviews & Ratings
      summary: Request Review Update (Admin)
      description: >-
        Trigger an email inviting the customer to update their review. Admin
        authentication required. Requires feature: review_update (Growth+).


        Merchant-configurable policies:

        - minAgeDays: Review must be older than this (allowed:
        7,14,21,28,35,42,49; default: 7)

        - maxUpdatesPerReview: Maximum number of updates allowed (default: 1)


        Possible error codes:

        - TOO_SOON: Review is younger than merchant's minAgeDays

        - MAX_UPDATES_REACHED: Review has been updated maxUpdatesPerReview times

        - NOT_FOUND: Review does not exist

        - ALREADY_PENDING: An update request is already pending
      operationId: requestReviewUpdate
      parameters:
        - name: Authorization
          in: header
          schema:
            type: string
          example: Bearer your-admin-token
        - name: reviewId
          in: path
          schema:
            type: string
          required: true
      requestBody:
        content: {}
      responses:
        '200':
          description: Successful response
          content:
            application/json:
              schema:
                $ref: '#/components/schemas/SuccessResponse'
        '400':
          description: Bad Request / Validation Error
          content:
            application/json:
              schema:
                $ref: '#/components/schemas/ErrorResponse'
components:
  schemas:
    SuccessResponse:
      type: object
      properties:
        success:
          type: boolean
          example: true
        data:
          type: object
      required:
        - success
    ErrorResponse:
      type: object
      properties:
        success:
          type: boolean
          example: false
        error:
          type: object
          properties:
            code:
              type: string
              example: VALIDATION_ERROR
            message:
              type: string
              example: Rating must be between 1 and 5
      required:
        - success
        - error

````