# ReviewFlow ## Docs - [Analytics dashboard](https://docs.tailoredd.com/api-reference/analytics/dashboard.md): Retrieve aggregated review and Q&A analytics for a merchant including rating distribution, sentiment breakdown, and time-series trends. - [Sentiment filter](https://docs.tailoredd.com/api-reference/analytics/sentiment-filter.md): Filter reviews by positive, neutral, or negative NLP sentiment label and surface score plus confidence data on Growth and Enterprise plans. - [Create custom attribute](https://docs.tailoredd.com/api-reference/config/create-attribute.md): Create a custom review attribute for a merchant such as fit, comfort, or sizing for collection on review forms. - [List custom attributes](https://docs.tailoredd.com/api-reference/config/list-attributes.md): List all custom review attributes configured for a merchant including their type, options, and display settings. - [Widget config](https://docs.tailoredd.com/api-reference/config/widget-config.md): Fetch the public widget configuration for a merchant including theme tokens, allowed origins, and feature flags. - [Create export job](https://docs.tailoredd.com/api-reference/export/create.md): Create an asynchronous CSV export job for filtered reviews and queue it for background processing. - [Download export](https://docs.tailoredd.com/api-reference/export/download.md): Download the generated CSV file for a completed review export job using the export job ID. - [Export status](https://docs.tailoredd.com/api-reference/export/status.md): Poll the status of a review export job to determine when the CSV is ready for download. - [Get featured reviews](https://docs.tailoredd.com/api-reference/featured/get-featured.md): List the merchant-curated featured reviews for a product or storefront in display sequence. - [Toggle featured](https://docs.tailoredd.com/api-reference/featured/toggle-featured.md): Toggle the featured flag on a review and update its position in the merchant featured sequence. - [Google Shopping feed status](https://docs.tailoredd.com/api-reference/google-feed/feed-status.md): Check the status and last-generated timestamp of the Google Shopping reviews XML feed for a merchant. - [Google Shopping XML feed](https://docs.tailoredd.com/api-reference/google-feed/xml-feed.md): Serve the Google Shopping product reviews XML feed for ingestion into Google Merchant Center. - [Health check](https://docs.tailoredd.com/api-reference/health.md): Ping the ReviewFlow API health endpoint to confirm service availability, returned status, and current version number. No authentication required. - [Claim by order](https://docs.tailoredd.com/api-reference/incentives/claim-by-order.md): Look up an incentive claim by order ID to verify eligibility before triggering a review request. - [Fulfill claim](https://docs.tailoredd.com/api-reference/incentives/fulfill-claim.md): Mark an incentive claim as fulfilled after the merchant has delivered the discount, gift card, or reward. - [List incentive claims](https://docs.tailoredd.com/api-reference/incentives/list-claims.md): List incentive claims for a merchant filterable by status, date range, and fulfillment state. - [Delete review media](https://docs.tailoredd.com/api-reference/media/delete-media.md): Permanently delete a Cloudinary-hosted image or video attached to a review. - [Get review media](https://docs.tailoredd.com/api-reference/media/get-media.md): Fetch the ordered list of media URLs and metadata attached to a specific review. - [Upload signature](https://docs.tailoredd.com/api-reference/media/upload-signature.md): Generate a signed Cloudinary upload payload so a browser client can upload review media directly without exposing API keys. - [ReviewFlow REST API overview](https://docs.tailoredd.com/api-reference/overview.md): REST API overview covering ReviewFlow base URL, authentication headers, response envelope, rate limits, pagination, and plan-gated features. - [Get product questions](https://docs.tailoredd.com/api-reference/questions/get-questions.md): Retrieve approved customer questions and answers for a product with pagination and sort controls. - [Moderate question](https://docs.tailoredd.com/api-reference/questions/moderate-question.md): Approve, reject, or hide a customer question as a merchant admin moderation action. - [Submit answer](https://docs.tailoredd.com/api-reference/questions/submit-answer.md): Submit a merchant or customer answer to an existing product question. - [Submit question](https://docs.tailoredd.com/api-reference/questions/submit-question.md): Submit a new customer question for a product, queued for merchant moderation before publication. - [All reviews (admin)](https://docs.tailoredd.com/api-reference/reviews/admin-list.md): List every review for a merchant across all statuses for admin moderation and analytics use cases. - [Batch reviews](https://docs.tailoredd.com/api-reference/reviews/batch.md): Fetch average rating, total reviews, and star distribution for multiple products in one API call to power product listing pages and category grids. - [Flag review](https://docs.tailoredd.com/api-reference/reviews/flag.md): Flag a published review for moderation review with an optional reason such as spam, abusive, or off-topic. - [Get product reviews](https://docs.tailoredd.com/api-reference/reviews/get-product-reviews.md): Retrieve approved customer reviews for a product with pagination, sort, and sentiment filters. - [Mark as helpful](https://docs.tailoredd.com/api-reference/reviews/mark-helpful.md): Increment the helpful-vote counter on a review and record the voter for deduplication. - [Ratings summary](https://docs.tailoredd.com/api-reference/reviews/ratings-summary.md): Get the aggregate rating average, total count, and star-distribution for a single product. - [Request review update](https://docs.tailoredd.com/api-reference/reviews/request-update.md): Send a follow-up email asking the original reviewer to update or expand their review. - [Check if a review exists](https://docs.tailoredd.com/api-reference/reviews/review-exists.md): Check whether a verified review already exists for a customer and product pair to prevent duplicate submissions. - [Store reviews](https://docs.tailoredd.com/api-reference/reviews/store-reviews.md): Retrieve the storefront-wide review feed across all products for homepage and trust-page display. - [Submit review](https://docs.tailoredd.com/api-reference/reviews/submit.md): Submit a customer review for a product with rating, title, body, and optional verification metadata. - [Submit review with media](https://docs.tailoredd.com/api-reference/reviews/submit-with-media.md): Submit a customer review and attach images or videos in a single multipart request, with media processed asynchronously. - [Update review status](https://docs.tailoredd.com/api-reference/reviews/update-status.md): Approve, reject, or pend a review as a merchant admin moderation action. - [Revoke token](https://docs.tailoredd.com/api-reference/tokens/revoke.md): Immediately revoke an issued review-request or verification token before its natural expiry. - [Validate token](https://docs.tailoredd.com/api-reference/tokens/validate.md): Validate a review-request token to confirm it is unused and unexpired before showing the review form. - [Order complete webhook](https://docs.tailoredd.com/api-reference/webhooks/order-complete.md): Receive order-complete events from your commerce platform to trigger automated post-purchase review request flows. - [ReviewFlow API changelog](https://docs.tailoredd.com/changelog.md): Chronological release notes for the ReviewFlow API listing new endpoints, breaking changes, bug fixes, and feature additions across versions. - [Authentication](https://docs.tailoredd.com/getting-started/authentication.md): Learn how to authenticate ReviewFlow API requests using merchant ID headers, API keys, admin tokens, and browser Origin validation. - [Errors and status codes](https://docs.tailoredd.com/getting-started/errors.md): Reference of HTTP status codes and business-logic error codes returned by ReviewFlow, including rate-limit and plan-gated responses. - [ReviewFlow API introduction](https://docs.tailoredd.com/getting-started/introduction.md): Get started with the ReviewFlow REST API to collect, moderate, display, and analyze customer reviews and Q&A on your e-commerce storefront. - [Plan tiers and feature limits](https://docs.tailoredd.com/getting-started/plans.md): Compare Standard, Growth, and Enterprise plans to see which ReviewFlow features, attribute limits, and integrations each tier includes. ## OpenAPI Specs - [openapi](https://docs.tailoredd.com/openapi.yaml) ## Optional - [Get Access](mailto:contact@tailoredd.com) - [tailoredd.com](https://tailoredd.com)